We currently accept orders shipping to the United States and U.S. territories through our website. If you'd like to ship to a destination outside the USA, please contact us to place an offline order.
Shipping is a flat rate of $16 per order. We offer free shipping on orders over $5,000.
In-stock orders ship within 1-3 business days. We will ship partial orders if one of your items is currently out of stock.
We utilize USPS Priority, UPS (all services) and DHL depending on the type of order:
- We use USPS by default for all rentals and most of our sales due to delivery service 5-6 days a week and the low cost.
- We use UPS as a great alternative to USPS as they have excellent tracking and delivery confirmation. UPS has excellent flat rates we use for rental of single or double GNSS kit.
- We use DHL for international shipments. We have found their tracking and delivery to be excellent and timely with the fewest issues or delays.
All shipments require signature confirmation when delivered.
We will gladly accept any in-stock item you wish to return within 30 days of shipment.
All returned merchandise must be in original condition and packaging, and must include any accessories, warranty cards, instruction booklets and paperwork the item came with. Products that are returned to Loggerhead Navigation with a missing, damaged parts may be charged for the missing or damaged parts. Any product with altered serial numbers will be refused and returned.
All returns must receive authorization in advance. To request a return authorization, please contact us.
Some orders may ship with a prepaid return label. For all other orders, you will be responsible for the cost of shipping the return back to us.
Returns may be subject to a restocking fee.
Refunds are typically processed within 15 days of receiving your return. Please allow 1-2 billing cycles for the refund to appear on your credit card or payment statement.
In cases where we aren't able to refund to your original payment method, we will send a check or issue store credit to your online account. Store credit may be applied to future purchases from our website.